Dispute Resolution

Fees are waived for members of the Pacific Southwest Association of REALTORS® if they are not a principal in the matter. However, if a REALTOR® member is the principal (Buyer/Seller) in the matter, there is a processing fee of $100.00. If Mediation is unsuccessful this processing fee will be credited towards the Arbitration processing fee for Member of the Public vs. REALTOR® and REALTOR® vs. REALTOR® Arbitration only.

To see details about fees click HERE

All PSAR members are required to settle their monetary disputes (usually a commission issue) through the use of our Arbitration program. Members submit to PSAR an arbitration request including a detailed summary of the events and pay a filing fee.

Before beginning any arbitration proceedings, we first require members to to participate in non-binding mandatory mediation, also available through our association.

For more information on Article 17

RECOGNITION

In hearing and being heard in the mediation forum, parties gain the understanding of the other parties’ point of view, and an enhanced opportunity to be heard and understood themselves.

EMPOWERMENT

Parties are empowered to decide for themselves whether and how they would like to resolve a situation. This self-determination aspect of mediation often corresponds to higher aspirations of how individuals and businesses generally want to conduct their lives and do business.

SPEED

In resolving or narrowing disputes through mediation, parties avoid the delay of a third party or judicially decided outcome.

ECONOMICAL

In resolving or narrowing areas of disputes through mediation, parties save an enormous amount of time, energy, and expense associated with protracted conflict and litigation.

QUALITY OF SETTLEMENT

Studies indicate parties entering into voluntary agreements through mediation are far more likely to adhere to, and fulfill commitments made in such agreements, than they are with judicially imposed resolutions.

AVOID BAD OUTCOMES

Through mediation, parties avoid both the “win-lose” and “lose-lose” outcomes associated with litigation.

For more background information on Professional Standards from the California Association of REALTORS® follow this link.

For more background information on Professional Standards from the National Association of REALTORS® follow this link .